Refund policy
Return & Refund Policy
At AzFashionStore, we want you to be completely satisfied with your purchase.
1. Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
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Item must be unused and in the same condition that you received it
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Item must be in its original packaging
2. Non-Returnable Items
For hygiene and safety reasons, certain items cannot be returned, including:
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Beauty products that have been opened or used
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Personal care items
3. Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
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Your refund will be processed to your original payment method
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Please allow 5–10 business days for the refund to appear
4. Exchanges
We only replace items if they are defective or damaged.
If you received a damaged item, please contact us within 7 days of delivery.
5. Return Shipping
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Customers are responsible for return shipping costs
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Shipping costs are non-refundable
6. Order Issues
If your order arrives damaged, incorrect, or not received, please contact us at:
📧 Email: [info@azfashionstore.com]
Include:
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Your order number
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Photos (if applicable)
7. Cancellations
Orders can be canceled within 12 hours of purchase.
After that, orders may already be processed and cannot be canceled.
8. Contact Us
If you have any questions about returns or refunds, contact us:
📧 Email: [info@azfashionstore.com]
🌐 Website: https://azfashionstore.com
We are here to help and will do our best to resolve any issues quickly.